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StudyAssist
Terms & Conditions
What we collect
When you create an account or provide your email address, we process your email address (and linked account identifiers such as user ID), communication preferences (marketing opt-in/out), and basic delivery logs (timestamps, delivery/bounce status). We only use this data for the purposes described below and in line with data protection principles.
What we use your email for
We use your email to provide account services (sign-up verification, login alerts, password resets, and security messages), send essential service updates, and send marketing communications where permitted and in line with your preferences.
Lawful basis for processing
We rely on contract necessity (core account functionality), legitimate interests (essential service updates you would reasonably expect), and consent for marketing where required. You can withdraw consent at any time.
Marketing controls (opt-out)
You can opt out of marketing at any time via email unsubscribe links or in-app settings. Opting out does not stop essential service emails (e.g., password resets, security alerts).
No selling of email addresses / no third-party advertising
We do not sell your email address or personal data to third parties and do not allow third parties to use it for their own advertising or marketing.
Who we share data with
We may share your email with trusted service providers who help us send emails. These providers act as processors and may only process your data on our instructions and for the purposes above.
How long we keep your email
We keep your email for as long as your account is active and for a reasonable period after closure for security, legal, or support needs, and/or until you unsubscribe from marketing (while retaining minimal records to respect your opt-out).
Security
We protect your personal data with appropriate technical and organisational measures such as encryption in transit (TLS), access controls and least-privilege permissions, and monitoring/auditing for abuse and unauthorised access.
Your GDPR rights (including deletion)
Depending on your location and applicable law, you may have the right to access your data, correct it, receive a copy, request deletion (right to erasure), restrict or object to processing (especially direct marketing), and withdraw consent at any time.
How to exercise your rights
To request access, deletion, or other rights, contact us at: [YOUR PRIVACY EMAIL]. We may need to verify your identity before acting on a request.
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